
A Robust Warranty |
SEVEN-YEAR LIMITED WARRANTY ON ALL MECHANICAL PARTS: We will, at any time within seven years from the date of delivery, repair or replace (our option) any mechanical part which is defective in materials or workmanship. This includes headstock bearings. |
ELECTRICAL COMPONENT WARRANTY: Robust is pleased to extend to you the original equipment manufacturer warranty (typically one year) for all major electrical components, specifically the: Motor, Variable Frequency Drive and Control. The manufacturer warranty materials will be sent to you with your purchase. Please contact Robust for any electrical component warranty issues before contacting the original equipment manufacturer. |
WARRANTY CLAIM: In all cases, return authorization must first be obtained by calling our toll free number: 866-630-1122. At its option, Robust may send a service person to the owner’s location. If the tool must be returned to Robust, the customer is responsible for shipping and insurance charges. Insurance on return shipments is important, as Robust Tools, LLC cannot be responsible for items that do not arrive, or were damaged in shipping. Robust will pay insurance and return shipping to the customer via the lowest cost means. |
OTHER WARRANTY INFORMATION: This warranty does not cover abuse, alteration, unauthorized or unreasonable use of any Robust products. For instance, one of the quickest way to ruin headstock bearings is to pound on the spindle. Any evidence of the spindle being pounded or hammered will void the warranty. There are specific indicators of bearing failure from pounding evident when the bearings are dismantled. Robust Tools, LLC makes no other warranty, express or implied. No agent, representative, distributor, dealer, or employee of Robust Tools, LLC has the authority to increase or otherwise change the obligations or limitations of this warranty. The obligations of Robust Tools, LLC in its sole discretion under this warranty shall be limited to the repair or replacement of any Robust lathe, tool or accessory that is found to be defective. Robust Tools, LLC. is not liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific rights, and you may also have other rights, which vary, from state to state, province to province, or country to country. |
©2010 Robust Tools LLC - Barneveld, Wisconsin
Toll Free: 866-630-1122 - Info@TurnRobust.com